Processing Times - PLEASE READ
Canadian Thanksgiving Weekend
Orders placed between 12PM Friday October 11th and end of day Monday October 14th will be dispatched on Tuesday October 15th.
All orders placed before 12pm EST will be dispatched same day.
Please note exceptions below:
● During sales, processing may be slower, and dispatch may take an additional 1-2 days. Express orders will be prioritized.
● Orders placed after 12pm EST on weekdays and anytime on weekends/holidays will be dispatched next business day.
● If you have emailed the customer service team about sizing and/or changes to your order, your order will be held until we receive confirmation from you to dispatch.
●Orders with items tagged "Pre-Order <date>” will ship on or before the date listed depending on availability, with all other items in the order.
Shipping to Canada
Delivery Estimate: Next business day if order is received by 12pm the previous day and sizing pre-confirmed
(Exclusions to rural areas apply)
Standard Shipping Fee: FREE (for all orders $46CAD and up)
Standard Shipping Fee: $22CAD (for all orders under $46CAD)
Express Shipping Fee: $35CAD
Shipping to USA
Delivery Estimate: Next business day if order is received by 12pm the previous day and sizing pre-confirmed
(Exclusions to rural areas apply)
Standard Shipping Fee: FREE (for all orders $40USD and up)
Express Shipping Fee: $30USD
Shipping to International Destinations
TiaBhuva.com proudly delivers to the following countries:
International 1 includes: Austria, Belgium, Denmark, Finland, France, Germany, Guam, Hong Kong, Ireland, Italy, Luxembourg, Mexico, Netherlands, Norway,Philippines,Portugal, Singapore, South Korea, Spain, St. Lucia, Sweden, Switzerland, Thailand, Trinidad and Tobago and U.K.
Tracked International Shipping 5 - 7 business days - $18 - $35 USD (FREE for all orders over $300 USD)
Express International Shipping 2 - 4 business days - $40 USD (FREE for all orders over $400 USD)
International 2 includes: Australia*, Bahrain, Botswana, Brunei, Fiji, Georgia, Ghana, Kenya, Qatar, India*, Indonesia, Japan, Jersey Channel Island, Malaysia*, Mauritius, Nepal, New Zealand, Oman, Pakistan, Réunion, Romania, Saudi Arabia, Seychelles, South Africa, Sri Lanka, UAE, Uganda and Vietnam.
Tracked International Shipping 5 - 7 business days - $20 - $60 USD (FREE for all orders over $300 USD)
*Out of Service Fee - Certain postal/zip codes in Australia, India and Malaysia are not serviced by our logistics provider and may incur an additional out of service fee of $25 USD. Our fulfillment team will reach out if your order will incur this fee prior to processing - and your options for providing an alternate address so you do not incur additional fees.
Customs & Duties for US & International Orders
Great news! Customs and duties are now covered for the following countries only:
USA
United Kingdom
Australia
Germany
Italy
Singapore
Switzerland
Denmark
Ireland
France
Spain
Finland
Portugal
For all other destinations: we ship your package, duties and taxes unpaid, and do not collect VAT, duties and/or taxes and cannot predict what your particular charges may be. For more information regarding your country's customs policies please contact your local customs office prior to placing your order.
PLEASE NOTE: Customs may hold your package for further screenings. There is no guaranteed date of release and we cannot supply any details regarding this process.
Incomplete Deliveries
TiaBhuva.com is not responsible for failed deliveries caused by the following scenarios:
● Customer providing the wrong shipping address
● Customer providing incorrect contact information (phone/email) - this prevents customs from being able to clear packages
● Failure to accept delivery due to refusal to pay customs and duties
● Failure to pick up package from carrier location after one or two logged delivery attempts by carrier
We cannot ship to parcel lockers or forwarding services.